Revisions are contingent on the package selected. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
You choose a discounted couponYou choose a promo/special service packageYou cancel the order due to non-related reasons in regard to American Web Designers Inc. and its policiesYou have not contacted American Web Designers Inc. for more than 2 weeks since the project initiatedYou have violated American Web Designers Inc. terms & conditions and privacy policyYou have approached another service provider or freelancer for the same project assigned to American Web Designers Inc.You have provided an incomplete project briefYou have other reasons such as change of mind, dispute with your partners, or other similar reasonsYou have approved the deliverablesYou have ordered a bundle service and are dissatisfied with any specific service; a refund can only be claimed against that specific service and not the complete set of bundle servicesYou have failed to provide the initial design brief within 10 days of order placementTo ensure that your refund request is processed effectively and approved, please make sure that you meet the following requirements. Specify your
concern and claim your refund through any of the following three modes:-Contact # +61 489 943 273 Live Chat.Email.
(Sales@Americanwebdesingersinc.com)We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, the rights to your design will be transferred to American Web Designers Inc. and you will not legally be allowed to display any version of the design sent by the company.Since the design rights will now be transferred to American Web Designers Inc., you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item, or media, nor will you have any ownership interest for or to the same.If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here.If a request for refund is made before the Initial concept delivery, you would be eligible for a Full Refund (less 15% service & processing fee).If a request for refund is made within 48 hours, you would be eligible for a 66% refund (less 10% service & processing fee).If a request for refund is made between 48-120 hours of the initial design delivery, you would be eligible for a 33% refund (less 10% service & processing fee).No refund request will be entertained after 120 hours of your initial design delivery. However, since we believe in 100% customer satisfaction, you are encouraged to contact us in case of any concern.All refund requests should be communicated to the support department. American Web Designers Inc. reserves the right to approve/disapprove your request on an individual case-to-case basis. The My Account
area is a convenient way to communicate. It is your sole responsibility to check the account
section for all questions, queries, concerns and any other instructions for the designer.
Failure to actively check My Account section may become a cause of hindrance in your perusal of
a refund. If you are unsure of how to use the My Account area, please contact customer support
at any time for prompt assistanceIn order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order formThe designs are crafted after adequate and thorough research to ensure quality and uniqueness.We revamp the requested design and continue overhauling it until you are 100% satisfied (depending upon your package). Domain and
Hosting are provided free of cost with packages, where applicable.All the email
accounts assigned with the website packaged can be configured on third-party email software such
as outlook. If you wish to
opt out of hosting the website with us, you will not be provided with email accounts. All design
order files are delivered to “My Account” as per the date specified on the “Order Confirmation”.
An e-mail is also sent to inform the client about their design order delivery made to their
specific account area. All policies pertaining to revision & refund are subject to date and time
of design order delivered to client’s account area.All customized
design orders are delivered via email within 5 to 7 days after receipt of order. We offer a RUSH
DELIVERY service through which you can have your first logo within 24 hours by paying just $100
additional! For further help, get in touch with our customer support department. We keep your
final design archived after we deliver your final files. If you wish to receive the final files
again, we can email that upon request. We offer Online
Customer Support to address your questions and queries.You can get in
touch with us at any time and we promise a prompt reply. Correspondence
Policy YOU concur that
Americanwebdesignersinc is not at risk for any correspondence from email address (es) other than
the ones
took after by our own particular area i.e. “..@australianwebdesigners.au” or/and any toll-free number
that is not specified on our site. Americanwebdesignersinc should not be considered in charge of
any
damage(s) brought about by such correspondence. We just assume the liability of any
correspondence through email address (es) under our own space name or/and by means of toll-free
number i.e. as of now specified on Americanwebdesignersinc Website. Money Back
Guarantee We are
extremely confident of the work we do which is why we back it up with a money back guarantee. If
we are unable to meet and beat your expectations, we will give you a refund. 100% Unique
Design Guarantee At American Web
Designers Inc we promise that all of our logos are produced from scratch. We will provide you
with a logo that is proficient and in complete compliance with your design brief.If the client becomes unresponsive for a month or more, then the project will be considered closed. A reactivation fee will be charged for the said project.
